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Frequently Asked Questions
Let us answer your questions below! For further inquries, contact us here
How long it take to shipped the product?After you place your order, we will shipped out the product within 1~3 working days. Shipment will depend on logistic company.
What if I received defect OR poor quality product?If you received defect product OR poor quality product, we will fully refund (product stated price).
Orders CancellationNo cancellation could be made once the product are confirmed and completed / delivered.
Shipping InformationDelivery Whether you are order for yourself or on behalf, please make sure that you are provide us the accurate address, If a shipment is returned as unclaimed, undeliverable, regardless of the reason, we shall be entitled to keep you liable for the shipping and handling fees that were associated with that shipment. 1We will not responsible for failed delivery due to: -Wrong shipping address given -Wrong recipient name and contact number -Failed attempt to reach customer Change Of Product There is no changing of product once we shipped out the product, please double confirm your product before place your order. Order Tracking Once your item is shipped out, you will be provide tracking number once you place your order.
Membership Subscription & CancelationAll subscription fees are non-refundable. Please cancel your membership plan before the renewal date should you choose not to continue with any subscription payments under "My Subscription".
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